anydesk remote connections are greyed out

Ensure these ports are open: 443 including non-ssl traffic, 6783, 6784, and 6785.If you are having trouble connecting, please ensure that the following prerequisites are met: Please share your experience in the Comments section below.Splashtop remote access enables you to connect remotely with your customers. This should be all you need to enable copying and pasting of files to your Remote Desktop session. I should also note that if you have all of these settings configured correctly and things still don’t work, you may need to restart the server or just kill the rdpclip process. If you want to allow copying and pasting of files, make sure the Drive selection is unchecked. Select the “ Client Settings” tab, and make sure the “ Clipboard” box is unchecked.Under “ Connections“, right-click the connection and select “ Properties“.Launch “ Remote Desktop Session Host Configuration” from the server.Under the “ Client Settings” tab, ensure the “ Clipboard” and “ Drive” is enabled.Select “ Tasks“, then choose “ Edit Properties“.Ensure “ Do not allow Clipboard redirection” is set to “ Not Configured” or “ Disabled“.Navigate to “ Computer Configuration” > “ Administrative Templates” > “ Windows Components” > “ Remote Desktop Services” > “ Remote Desktop Session Host“.In Windows 2016, these settings are controlled within Group Policy. If you just need the ability to copy and paste text and not files, stop here and click “ OK“. To allow file copying and pasting, select “ More…” and proceed to step 4. Right-click on the RDP icon that you use to connect, then select “ Edit“.

Anydesk remote connections are greyed out